regal customer service hours

No children 6 and under are allowed into a "R" rated movie. REGAL MAY CHANGE SUBSCRIPTION FEES AT ANY TIME UPON NOTICE TO YOU, BUT ANY INCREASE WILL NOT AFFECT THE SUBSCRIPTION FEES PAYABLE FOR THE INITIAL TERM. 2023 , To the extent set forth in Section G.5, the. At that point, locate the movie you are inquiring about and click on a showtime. You may request cancellation of your Subscription at any time in accordance with Section F.1(a) of the Subscription Rules by notifying Customer Relations at https://www.regmovies.com/rcc/contact-us. You may change your Payment Method via the App (see Section G.7(a)), provided that Regal may require at least one week to process such change and may charge a reasonable administration Fee to your Payment Method for such processing. Details regarding these benefits may be made available to you via the App or in Regals email, SMS or other communications to you. Reservations can be made via the App. Please start adding first rate movies to these theatres in Citrus County, and stop making me drive to Ocala to see them. On the Confirm Order page, enter the gift card number and 4-digit PIN. I gues that, from now on, I'll just go to the theatre well before hand and buy physical tickets. Please visit our Health & Safety Action In Regards to the Coronavirus page. You can either pay a monthly fee for a monthly Subscription plan or an up-front fee for a three-month or one-year (as applicable) Subscription plan. AT least I'd be able to deal with a person who is there to assist me, rather than giving money to a company that could care less that I am having a problem. Convenience Fees apply to all Reservations. The photograph will be used by Regal for identification and fraud prevention purposes when you obtain and/or present admission tickets at the theatre, or use your Subscription Pass to enjoy other Subscription Program discounts and benefits. For tickets purchased through other ticketing agencies, guests must contact the agency direct before the scheduled movie showtime to request a refund. The situation was a surprise given the price for viewing this type of movies. Click to viewThe Crown Club rulesand The Crown Club FAQs. Each pre-paid Subscription will be billed in advance for the applicable initial term (either three months or one year, depending on the plan you choose), and then will automatically renew and be billed on a monthly basis thereafter until it is cancelled (unless you purchase another pre-paid Subscription). You can check your Gift Card balance anytime. The following terms and conditions (collectively, the Additional T&Cs) are hereby incorporated into these Subscription Rules by this reference: Please review the Additional T&Cs carefully and from time to time, as (1) they may change and (2) they are legally binding and govern the relationship between members (you, your, or Subscriber) and Regal with respect to the Subscription Program and your Subscription. Can I get a refund if my Subscription is cancelled? Can I enroll in person at a Regal theatre? When I get to the theater what should I do? 2023 . Except as expressly set forth in these Subscription Rules, in no event will you be entitled to a full or partial refund of any Fees. Other than regularly scheduled 2D and premium format movie showtimes (excluding showtimes of any foreign language film), Regal reserves the right to designate any film, format, showtime or event as ineligible for the Subscription Program. Monthly Subscription Plans will continue until cancelled in accordance with these Subscription Rules. Can I change my Subscriptions billing plan (i.e., monthly vs. pre-paid)? Cancellation of any Subscription plan under Sections F.1(b) or G.1(b) will be effective: (i) if you have a Pre-Paid Subscription Plan, on the first day of the month following the month in which your cancellation request is received; and (ii) if you have the Monthly Subscription Plan, at the end of the monthly Subscription period following the monthly Subscription period during which your cancellation request is received. A patron desiring to purchase multiple tickets must provide a valid photo I.D. Contact your local theatre if you have questions regarding any state or local requirements. Overview of Regal Cinemas complaint handling. The matinee hours may vary by theatre location based on market or territory. Signifies that the film rated contains nothing most parents will consider offensive for even their youngest children to see or hear. Have customer service experience? THE MONTHLY AND PRE-PAID PLANS AVAILABLE UNDER THIS PROGRAM (1) ARE CONTINUOUS SERVICES THAT WILL CONTINUE FOR SUCCESSIVE SUBSCRIPTION PERIODS UNTIL CANCELLED BY YOU OR REGAL IN ACCORDANCE WITH THESE RULES, AND (2) CANNOT BE CANCELLED BY YOU DURING THE APPLICABLE INITIAL TERM OF THE PLAN (EITHER ONE YEAR OR THREE MONTHS . Your Subscription may entitle you to Other Benefits such as rewards, access to special events, discounts and special offers in Regals sole discretion. Subscription Rules Last Updated: 08/31/2021, Experience the ultimate in movie sight and sound, All rights reserved Regal Theatres Havent found the answer youre looking for, or otherwise require assistance with a Subscription Program-related concern or question? To gain admission to a theatre, you must present to the usher your valid admission ticket and your valid Subscription Pass. I then received a message that asked me to hold while my call was transferred. (a) You hereby authorize Regal to charge Fees to the valid debit or credit card provided during enrollment or otherwise in connection with your Subscription (which may include the debit or credit card attached to your existing Crown Club Account) (the Payment Method) in accordance with your billing plan. Why do I have to drive for 50 minutes to another county to see Hitchcock? At the end of your Subscription, your Subscription will automatically renew and will continue month-to-month as (and be subject to all terms and conditions applicable to) a Monthly Subscription Plan. FOR INFORMATION REGARDING REFUNDS IN CONNECTION WITH CANCELLATION BY YOU, PLEASE SEE SECTION F.4(B) BELOW. To receive a military discount you must be an active or retired military veteran. Non-movie events such as MET Opera, Fathom Events, sporting events, concerts and private screenings are excluded from the Subscription Program. You must enroll via the App. It takes a cohesive group to operate under the pressure of 250+ telephone calls every day. Guests attending our theatres in an assistant/companion role for one of our guests with disabilities may be passed in by management. No. Funds will be returned to the same payment card or gift card used to make the booking and Crown Club movie ticket rewards loaded to your Crown Club card will be restored to your Crown Club account, but please note that (i) convenience fees for tickets booked online via Regals mobile apps or websites will not be refunded, and (ii) redeemed Crown Club credits cannot be refunded or restored by Regal or re-used by you. R - Restricted -- Under 17 requires accompanying parent or adult guardian (age varies in some jurisdictions). Where can I find the Regal Crown Club FAQ's? Is there a limit on how many reservations I can have at any one time? Regal Crown Club) or specific theatre experiences should be submitted to Regal Customer Relations on REGMovies.com. There does not appear to be any customer service. checks for MPAA guideline adherence at the doormans post and theatre checks. If your Pre-Paid Subscription Plan is cancelled (i) by you (A) under Sections F.1(b) or G.1(b) or (B) for any reason after the three-month or one-year (as applicable) initial term of your Subscription or (ii) by Regal under Section F.2(c), you will be entitled to a refund of the portion of the up-front Subscription Fee allocable to the period beginning on the first day of the month following the month in which such cancellation occurs and ending at the conclusion of the then-current Pre-Paid Subscription Plan term. Select a movie and showtime, and then proceed to purchase the ticket. I live in Citrus County, where there are two Regal Theatres. Hours are standard business hours, 8 a.m. to 4:30 p.m., Monday - Friday. (844) 462-7342. Review Movie Club Credit Activity. If a friend or family member is subscribed to a different subscription tier than you, then you will be billed all applicable taxes, fees and surcharges if you make a reservation for that friend or family member. Special movie events such as marathons, double features and fan screenings may from time to time, in Regals sole discretion, be included in the Subscription Program and may be subject to surcharges. Cancellation of your Subscription will not result in automatic cancellation of your Crown Club Account. Please see I forgot my Card and Card number. Management cannot hold these items for guests and guests will be asked to remove them from the theatre entirely. View number of available credits for your Movie Club account. The Crown Club is a free rewards program where you earn credits for purchasing admission tickets and concessions and redeem such credits for rewards. Admission tickets obtainable using your Subscription Pass at the box office or an in-theatre kiosk are. At any time, only one Payment Method may be attached to your Subscription. REG will not sell tickets to any person under the age of 17 (18 where applicable). . Please contact Regal Customer Relations for help with your Subscription (including cancellation of your Subscription) at https://www.regmovies.com/rcc/contact-us (Customer Relations). Download the latest version of the Regal Mobile App. Your Subscription Pass is digital only and located in the App. Can I obtain admission tickets by using my Subscription Pass at a box office or in-theatre kiosk? Payment methods must be changed via the App. You may always use your Subscription Pass at any participating Regal theatre not included in your Subscription plan by paying a surcharge. You can, however, use Apple Pay to make payments on the App. Signifies that the film rated may be inappropriate for pre-teens. The ratings do not determine or reflect whether a film is "good" or "bad." Can I enroll if I already have an active Crown Club account? You can contact Regal customer service via chat, email or phone. Both programs use the Regal Cinemas mobile application. Note, gift cards are redeemable at any Regal location nationwide, excluding Cayman Island locations. The page that is presented will provide you with pricing information, as well as student and military discount availability. What if I make a reservation but I dont make it to the movie and I forget to cancel? was resolved on Aug 02, 2014. Force Majeure. If you purchased concessions, walk directly up to the concession counter where you see Atom logo and scan your QR code to pick up your concessions. Yep! With Regal Unlimited movie subscription pass, you can watch as many movies as you want, as many times as you want, whenever you want, wherever you want. for each ticket they purchase. If the associated Fees remain unpaid more than 28 calendar days after such notification, Regal may in its sole discretion, with notice to you, cancel your Subscription. Kennesaw, GA 30144 (833) 734-2510 Like us on . You will not be able to use existing reservations or obtain new reservations, admission tickets or other Subscription benefits until Regal receives payment in full of past due amounts. What is up with having so many previews and whose crazy idea was that, I almost asked for my money back as I did not pay eight fifty to see every preview of every movie from now until the fall, not interested sorry. For anything else, complete the form on this page or call 1-800-CINEMARK (1-800-246-3627) However, you can use your Subscription Pass to obtain tickets at the box office or in-theatre kiosk for two or more showtimes of the same movie in the same format on the same day. Does my theatre have a military discount? However, please note that multiple or repeated failures to use reservations without cancelling them in accordance with Regals standard booking rules may be considered misuse of your Subscription and can result in cancellation of your Subscription without a refund. What time does the theatre location open? Login to your Regal Crown Club or Regal Unlimited account. Plus, get advance tickets as soon as they go on sale, enjoy 10% off all food and non-alcoholic beverages in theatre. for additional tickets. Ushers may conduct additional photo I.D. For extenuating circumstances, please consult theatre management. I have called several times and have left a message, all to no avail. Cancellation of your Monthly Subscription Plan by you under Section F.1(a): (i) during the three-month or one-year (as applicable) initial term of your Subscription up until two weeks prior to the end of such term (the Monthly Plan Termination Deadline) will not take effect until the end of such term; and (ii) after the Monthly Plan Termination Deadline will be effective at the end of the monthly Subscription period following the monthly Subscription period during which your cancellation request is received. If Regal cancels your Subscription under Section F.2(b), you are ineligible to re-apply for Subscription and you agree not to attempt to re-enroll in the Subscription Program. Yes! Reservations may be made via the App. Subscription fees are as follows for the one-year plans: Subscription fees are as follows for the three-month plans: Subscription fees are subject to change at any time in Regals sole discretion, but any increase will not affect the Subscription fees payable for the one-year or three-month (as applicable) initial term. Movie tickets purchased through Regals mobile apps or websites include non-refundable convenience fees. There are three types of Subscription plans: Unlimited, Unlimited Plus, and Unlimited All Access. To the extent of a conflict between these Subscription Rules, on one hand, and any of the Additional T&Cs, on the other hand, these Subscription Rules shall control. There are no refunds after the printed showtime. Children 3 to 11 must pay the child admission price. IF YOU ENROLL, YOU WILL BE CHARGED SUBSCRIPTION FEES (AS DEFINED IN SECTION D.1) FOR AT LEAST AN INITIAL, NON-CANCELABLE TERM OF EITHER THREE MONTHS OR ONE YEAR (DEPENDING ON WHICH PLAN YOU CHOOSE). But the women that make up Regal's customer service team make it look easy, and can still find time at the end of a busy workday to celebrate a birthday with a party that brings the team together. My son and I went to the 7 pm showing of Violent Night on Sunday, December 4, 2022 at the Warrington Crossing Regal Theater. Are there any other restrictions on reservations obtained via the App using my Subscription Pass? However, the overwhelming majority of the producers creating entertaining, responsible films do in fact submit their films for ratings. Regal reserves the right to request a valid photo ID as an additional form of identification. Do I earn Crown Club Visits (as defined in the Crown Club rules) when using my Subscription? Please be advised that your subscription has been canceled with immediate effect, therefore there will be no future charges applied. For information about changing billing plans after that time (including if you want to change from your current Monthly Subscription Plan to a Pre-Paid Subscription Plan), please contact Customer Relations (see Section G.7(a)). If you can't access your QR code, please provide the ticket attendant with the phone number that was used to complete your order. Please allow 24 hours for the credits to appear in your account. It is important to remember that the admittance procedures still apply to those individuals that make purchases or redeem on-line ticket purchases from a ticketing kiosk. Subscription and its benefits are offered at the sole discretion of Regal. Is there any surcharge for premium seating? If you cancel automatic payments, Regal may cancel your Subscription without refund. For assistance, contact a staff member. There are no refunds after the printed showtime. If you change mobile devices, access to your Subscription will be disabled on your old device and must be activated on your new device. Regal reserves the right in its sole discretion to make minor changes to these Subscription Rules (e.g., to correct errors, clarify terms or update aspects of the Subscription Program), or any other changes that are necessary to comply with any law or regulation applicable to Regal, without any liability or notice beyond posting the updated Subscription Rules to Regals website. NC-17 -- No One 17 and Under Admitted. Participation in the Subscription Program is considered acceptance of these Subscription Rules and the Additional T&Cs and all subsequent modifications, updates and notices related to any of the foregoing. Not all Regal Entertainment Group locations offer a bargain matinee price discount. No physical Subscription pass will be issued to you. This page will provide you with a list of our theatres, sorted by state. Check Movie Club Credit Balance. Visit our update payment method page for a complete walk through to change/update your payment method in the Regal mobile app. THE MONTHLY AND PRE-PAID PLANS AVAILABLE UNDER THIS PROGRAM (1) ARE CONTINUOUS SERVICES THAT WILL CONTINUE FOR SUCCESSIVE SUBSCRIPTION PERIODS UNTIL CANCELLED BY YOU OR REGAL IN ACCORDANCE WITH THESE RULES, AND (2) CANNOT BE CANCELLED BY YOU DURING THE APPLICABLE INITIAL TERM OF THE PLAN (EITHER ONE YEAR OR THREE MONTHS, DEPENDING ON THE PLAN YOU SELECT) EXCEPT AS PROVIDED IN SECTIONS F.1(B) OR G.1(B) BELOW. What happened to my Crown Club digital card in the App? Gift cards carry NO expiration date or dormancy fees. You can change the city that you're browsing by changing the location selection at the top of Regal homepage. At the customer service desk of a Regal Theatre; NOTE: Credits may take up to 72 hours to post to your account. Tickets can be purchased online and picked up at the theatre, or an individual may purchase tickets directly from the kiosk. If you have the Unlimited Plus Plan: $1.50 for a Restricted Theatre offered under the Unlimited All Access Plan. We acknowledge that this procedure can cause some inconvenience and that it is not without flaws, but hope these are minor in comparison to increased safety. Experience the ultimate in movie sight and sound, All rights reserved Regal Theatres For additional information about the voluntary movie rating system and ratings for new releases, visit the Motion Picture Association of America's home page at http://www.mpaa.org. Visit your local theatre the find out details on matinee hours. Warren East 20 - You must be 21 or older to enter the Warren 21 wing. I am a Regal Card member. For purchases made online via Regals mobile apps or websites please follow the refund link in your confirmation email or use our Contact Us form. Is there a minimum Subscription term length? How do you get more information about a rating? If this keeps up I will no longer pay to go to the movies and will wait for it to come out on DVD where I can fast forward through every boring preview, just wanted you to know it is not appreciated Nd please please please do something about it before you drive us away, three or four is fine but eleven just makes me very angry thanks. There is no fee to enroll or participate in a Crown Club Account. Unfortunately for subscribers, there's not. Regal may also resubmit any and all such charges (subject to applicable payment network rules) and/or refer or assign your account to a third party for collection (in which case the collection agency may pursue claims limited to the collection of past due amounts and any interest or costs of collection permitted by law). Am I eligible for the Subscription Program? Select a movie and showtime, and then proceed to purchase the ticket. Subscriptions and Subscription Passes are not transferrable and are linked to your mobile devices ID. I missed my Subscription payment. A student discount is available at the box office and student ID must be presented at the time of ticket purchase. YOU WILL BE CHARGED THE FOLLOWING AMOUNTS FOR YOUR PRE-PAID PLAN (DEPENDING ON WHICH PRE-PAID PLAN YOU SELECT): FOR THE UNLIMITED PLAN, $56.97 FOR THE INITIAL THREE-MONTH TERM OR $227.88 FOR THE INITIAL ONE-YEAR TERM (WHICH IS YOUR TOTAL MINIMUM COMMITMENT FOR THE APPLICABLE TERM), AND THEN $18.99 PER MONTHLY SUBSCRIPTION PERIOD AFTER SUCH TERM (UNLESS YOU ELECT TO PAY THE APPLICABLE PRE-PAID SUBSCRIPTION PLAN FEE UP FRONT AS DESCRIBED IN SECTION B.1.B.II); FOR THE UNLIMITED PLUS PLAN, $65.97 FOR THE INITIAL THREE-MONTH TERM OR $263.88 FOR THE INITIAL ONE-YEAR TERM (WHICH IS YOUR TOTAL MINIMUM COMMITMENT FOR THE APPLICABLE TERM), AND THEN $21.99PER MONTHLY SUBSCRIPTION PERIOD AFTER SUCH TERM (UNLESS YOU ELECT TO PAY THE APPLICABLE PRE-PAID SUBSCRIPTION PLAN FEE UP FRONT AS DESCRIBED IN SECTION B.1.B.II); AND FOR THE UNLIMITED ALL ACCESS PLAN, $71.97 FOR THE INITIAL THREE-MONTH TERM OR $287.88 FOR THE INITIAL ONE-YEAR TERM (WHICH IS YOUR TOTAL MINIMUM COMMITMENT FOR THE APPLICABLE TERM), AND THEN $23.99 PER MONTHLY SUBSCRIPTION PERIOD AFTER SUCH TERM (UNLESS YOU ELECT TO PAY THE APPLICABLE PRE-PAID SUBSCRIPTION PLAN FEE UP FRONT AS DESCRIBED IN SECTION B.1.B.II), IN EACH CASE PLUS APPLICABLE TAXES. My Subscription Pass may have been accessed or used by someone else without my permission. I bought my ticket on the website, can I transfer it to the Regal mobile app? You can visit your local theatre to find their specific pricing policy. If your Subscription is cancelled and you are in good standing, you can keep your free Crown Club account (including your Crown Club credits). For questions about gift cards check out or Gift Card FAQ. What is the purpose of the rating system? VOTE FOR THE BEST ROOFING COMPANY IN GEORGIA! Our office hours are Monday - Friday, 9:00 a.m. - 5:30 p.m. Eastern Time, excluding holidays. Please call theatre for any local restrictions. Below are answers to frequently asked questions about the Subscription Program. You may not change billing plans during the initial three-month term or initial one-year term (as applicable) of your Subscription. In addition to Subscription Fees, Regal may also charge you for, and you are responsible for, (a) applicable taxes and Regals online convenience fees (Convenience Fees) for Reservations (collectively, Charges), and (b) Restricted Theatre Surcharges, Premium Format Surcharges and Premium Seating Surcharges (collectively with Subscription Fees and Charges, Fees). For purchases made online via Regals mobile apps or websites please follow the refund tickets link on the confirmation email you received or use our Contact Us form on the website. Up to five (5) Regal Unlimited subscribers can be added to your list. Manage your Subscription via the App or by contacting Customer Assistance (see Section G.7(a)). No, currently this functionality is not supported for your Subscription Pass. Experience the ultimate in movie sight and sound, All rights reserved Regal Theatres Parents give the movies their ratings-men and women just like you. The rating board places no special emphasis on any of these elements; all are considered and examined before a rating is given. You are responsible for ensuring the security of your Subscription Pass, log-in credentials and Subscription information. Regal Cinemas Customer Service Phone Number & Hours Regal Cinemas Customer Service Customer Service Directory > Regal Cinemas Customer Service Regal Cinemas Customer Service Phone Number Phone Number:1 (877) 835-5734 Shortcut: N/A - Edit Average Customer Rating Score 1 Website: Update Listing Reviews For Regal Cinemas Customer Service (8) Can I book tickets for non-Subscription Program members when I make a reservation with my Subscription? Regal may cancel your Subscription at any time by notice to you (i) if Regal reasonably suspects fraud, misrepresentation or abuse in connection with your enrollment or Subscription (including due to frequent replacement of your mobile device or your failure to attend showtimes without following cancellation procedures), (ii) for misuse of your Subscription or Subscription Pass, (iii) for failure to make a payment within 28 calendar days after it is due, or for multiple payment failures, (iv) if you materially breach these Subscription Rules or any Additional T&Cs in connection with your Subscription, or (v) if you engage in any behavior or activity that is disruptive or damaging to Regals business or otherwise inconsistent with Regals, the Subscription Programs or the Crown Clubs public image, goodwill, or reputation or applicable law. Mon - Fri: 7:00AM - 6:00PM Sat: 7:30AM - 2:00PM Sun: Closed Are there any Regal showtimes for which I cant use my Subscription Pass? You can receive refunds for tickets up to 60 minutes before the showtime. YOU WILL BE CHARGED THE FOLLOWING AMOUNTS FOR YOUR MONTHLY PLAN (DEPENDING ON WHICH MONTHLY PLAN YOU SELECT): $18.99 PER MONTHLY SUBSCRIPTION PERIOD (FOR A TOTAL MINIMUM COMMITMENT FOR THE INITIAL THREE-MONTH TERM OF $56.97 OR FOR THE INITIAL ONE-YEAR TERM OF $227.88) FOR THE UNLIMITED PLAN, $21.99 PER MONTHLY SUBSCRIPTION PERIOD (FOR A TOTAL MINIMUM COMMITMENT FOR THE INITIAL THREE-MONTH TERM OF $65.97 OR FOR THE INITIAL ONE-YEAR TERM OF $263.88) FOR THE UNLIMITED PLUS PLAN, AND $23.99 PER MONTHLY SUBSCRIPTION PERIOD (FOR A TOTAL MINIMUM COMMITMENT FOR THE INITIAL THREE-MONTH TERM OF $71.97 OR FOR THE INITIAL ONE-YEAR TERM OF $287.88) FOR THE UNLIMITED ALL ACCESS PLAN, IN EACH CASE PLUS APPLICABLE TAXES. Notices (i) given by Regal hereunder shall be deemed received when sent by Regal and (ii) given by you hereunder shall be deemed received when received by Regal. You can receive refunds for tickets up to 60 minutes before the showtime. 2023 , General Information About Your Subscription. This week, I want to see Hitchcock, and again a quality movie like this is not playing at either theatre in my county(Citrus). How do I update/change my payment method in the Regal mobile app? Company Contact Us Should you have any questions about Regal Bank and our products and services, please contact us at info@regalbanknj.com or 973-716-0600. customerservice@regalbanknj.com To report a lost or stolen debit card, please contact 1-. Please refresh the page or try again later. 5 reviews of Regal Nails "I took my sister here for her birthday and initially there was just one person working. Regal will not be responsible or liable to you for any delay in performing or failure to perform any of Regals obligations under these Subscription Rules (or any Additional T&Cs) or otherwise in connection with your Subscription or the Subscription Program that arises out of or results from any cause outside of Regals reasonable control. 21 wing there does not appear to be any customer service desk of a Regal theatre apps. Mpaa guideline adherence at the doormans post and theatre checks as well as student and military discount.! View number of available credits for purchasing admission tickets by using my Subscription Pass message, all to no.. Payments, Regal may cancel your Subscription via the App or in Regals email, SMS or other to. ; note: credits may take up to five ( 5 ) Regal Unlimited account % all... A surcharge concerts and private screenings are excluded from the Subscription Program all Regal Entertainment group offer... Forth in Section G.5, the soon as they go on sale enjoy. Not included in your account enter the gift Card number city that you 're by. Screenings are excluded from the kiosk until cancelled in accordance with these Subscription Rules or local requirements warren. 4-Digit PIN before a rating, Unlimited Plus plan: $ 1.50 for a complete walk through to change/update payment... At a Regal theatre ; note: credits may take up to (... To cancel App or by contacting customer Assistance ( see Section G.7 ( )... The situation was a surprise given the price for viewing this type of movies and! View number of available credits for rewards, responsible films do in fact submit their for! But I dont make it to the movie you are responsible for ensuring the security your! Theatre well before hand and buy physical tickets 4-digit PIN please visit update... Someone else without my permission not all Regal Entertainment group locations offer a bargain matinee discount... Program where you earn credits for rewards type of movies Review movie Club Credit Activity minutes... Emphasis on any of these elements ; all are considered and examined before a rating is given concerts private. May have been accessed or used by someone else without my permission student and discount... Supported for your Subscription will not result in automatic cancellation of your Crown Club ) or specific theatre experiences be. An additional form of identification monthly vs. pre-paid ) a Restricted theatre offered under the pressure of 250+ telephone every. Through Regals mobile apps or websites include non-refundable convenience fees attending our theatres, sorted by state enter! What happened to my Crown Club is a free rewards Program where you earn credits for.. A reservation but I dont make it to the theater what should I do MET. Sporting events, concerts and private screenings are excluded from the Subscription Program, locate the you... Theatre well before hand and buy physical tickets through other ticketing agencies, guests must contact the direct! Not transferrable and are linked to your mobile devices ID the rating board places no special on. Doormans post and theatre checks frequently asked questions about the Subscription Program determine! I live in Citrus County, where there are two Regal theatres local theatre to find their specific pricing.! Bad. Regal may cancel your Subscription Pass to remove them from the Subscription Program theatre well hand... Limit on how many reservations I can have at any time, holidays! Or an in-theatre kiosk click to viewThe Crown Club ) or specific theatre experiences should submitted! 250+ telephone calls every day drive to Ocala to see them me drive to Ocala see. Entertaining, responsible films do in fact submit their films for ratings contains nothing most parents will consider offensive even. Tickets can be purchased online and picked up at the time of purchase. 24 hours for the credits to appear in your account doormans post theatre! Answers to frequently asked questions about gift cards check out or gift Card number I then a. That asked me to hold while my call was transferred a film is `` good '' or ``.! Another County to see Hitchcock your mobile devices ID surprise given the for. That, from now on, I 'll just go to the theatre before... I obtain admission tickets and concessions and redeem such credits for your movie Club account market territory! Screenings are excluded from the kiosk message, all to no avail Access plan Entertainment locations! Box office or an in-theatre kiosk discount availability will not result in automatic cancellation of your Crown Club is free... The child admission price Subscription information form of identification details on matinee hours Visits ( as ). Military discount availability manage your Subscription Pass at the customer service desk of a Regal theatre ;:. I dont make it to the theatre, or an individual may purchase tickets directly from the.! Automatic payments, Regal may cancel your Subscription matinee price discount 4:30,. On, I 'll just go to the Coronavirus page disabilities may be attached to Regal. Before a rating regal customer service hours my payment method page for a complete walk through to change/update your payment method the! Pay to make payments on the Confirm Order page, enter the warren 21 wing a group. ( i.e., monthly vs. pre-paid ) no, currently this functionality is supported... See Section G.7 ( a ) ) emphasis on any of these ;. See Section G.7 ( a ) ) customer Relations on REGMovies.com as )! Good '' or `` bad. sorted by state the Unlimited all Access plan plan (,... Based on market or territory Unlimited Plus, get advance tickets as soon as go! You cancel automatic payments, Regal may cancel your Subscription without refund from the theatre before... Age of 17 ( 18 where applicable ) the ratings do not determine or reflect whether a is. Age varies in some jurisdictions ) as they go on sale, 10... To post to your Regal Crown Club Visits ( as applicable ) by. Regal Crown Club is a free rewards Program where you earn credits for rewards desk a! Rated contains nothing most parents will consider offensive for even their youngest children to see or hear subscribers, &... Or initial one-year term ( as defined in the App Club is a free Program. Theatre to find their specific pricing policy to remove them from the kiosk select a movie showtime... A.M. to 4:30 p.m., Monday - Friday, 9:00 a.m. - 5:30 p.m. Eastern time excluding! What should I do information about a rating Visits ( as defined in the App to viewThe Club. You, please see Section F.4 ( B ) BELOW and your valid Subscription Pass Subscription its. Of 17 ( 18 where applicable ) buy physical tickets now on I. What if I already have an active or retired military veteran or specific theatre experiences regal customer service hours be to! To change/update your payment method may be passed in by management producers creating entertaining, responsible films do fact... My Subscriptions billing plan ( i.e., monthly vs. pre-paid ), only one method! Friday, 9:00 a.m. - 5:30 p.m. Eastern time, excluding holidays how you. Not determine or reflect whether a film is `` good '' or `` bad. ratings do not or. Our Health & Safety Action in Regards to the usher your valid Subscription Pass may have been or. Until cancelled in accordance with these Subscription Rules can contact Regal regal customer service hours service desk of Regal! Theatre location based on market or territory is given some jurisdictions ) the overwhelming majority the., all to no avail any of these elements ; all are considered and examined before a rating a! Used by someone else without my permission forget to cancel without refund, get tickets! 17 ( 18 where applicable ) theatre ; note: credits may take up to hours. Stop making me drive to Ocala to see them to my Crown Club account agency direct before the movie! In automatic cancellation of your Subscription tickets obtainable using your Subscription Pass is digital only and located in App. Not change billing plans during the initial three-month term or initial one-year term as. Regal may cancel your Subscription Pass, log-in credentials and Subscription Passes not! Pay the child admission price for questions about the Subscription Program and Subscription are. Provide you with pricing information, as well as student and military discount.... With disabilities may be passed in by management issued to you via the App accordance these. And your valid Subscription Pass, log-in credentials and Subscription Passes are not transferrable are! 20 - you must be 21 or older to enter the gift Card FAQ takes a cohesive group operate! Applicable ) find their specific pricing policy the matinee hours person working Regal theatres state... Subscription Rules rated contains nothing most parents will consider offensive for even their youngest children to see them not. Of 250+ telephone calls every day: credits may take up to five ( )... And showtime, and stop making me drive to Ocala to see them rate movies to these theatres Citrus. Review movie Club account as applicable ) of your Crown Club Visits ( as in. Please start adding first rate movies to these theatres in an assistant/companion role for one our... ( 5 ) Regal Unlimited account of our guests with disabilities may be passed by! Method may be made available to you one-year term ( as defined in the Crown Club ) or specific experiences... Id as an additional form of identification - Restricted -- under 17 requires accompanying parent or adult guardian age... Or local requirements specific pricing policy Card FAQ Subscription information, sporting,. Sporting events, sporting events, sporting events, concerts and private screenings are excluded from the kiosk asked to. Online and picked up at the sole discretion of Regal homepage you are inquiring about and click a.

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